FAQ

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What is The Employment Shop?

The Employment Shop provides practical HR, recruitment, and workforce solutions for Australian businesses. We help employers manage their people confidently through HR support, recruitment services, compliance resources, and professionally developed HR templates.

Can The Employment Shop help me with recruitment?

Yes. We offer practical recruitment support, including job advertising, screening, interviews, reference checks, onboarding support and end-to-end recruitment solutions.

Why choose The Employment Shop for recruitment?

We offer affordable recruitment solutions for Australian businesses, with recruitment fees from just 7.5%. Our practical, hands-on approach helps businesses reduce hiring costs while still receiving compliant professional recruitment support, candidate screening, interview assistance and hiring guidance.

Does The Employment Shop offer HR support?

Contact us for a free consultation. We’ll discuss your needs and provide a tailored, obligation free proposal.

What if I can't find the template I'm looking for?

Contact us. We may be able to recommend an alternative template, customise an existing document or develop a tailored solution for your business.

Are your templates designed for Australian businesses?

Yes. Our templates are specifically developed for Australian workplaces and are regularly reviewed to align with current employment legislation and best-practice HR standards

What file formats are included?

Templates are supplied in both fully editable Microsoft Word and writable PDF formats, allowing you to customise and use them immediately.

Can I customise the templates myself?

Absolutely. Every template is fully editable, allowing you to update content, add your branding and tailor the document to suit your business requirements.

Can The Employment Shop customise templates for me?

Yes. For a small additional fee, we can customise your documents with your logo, brand colours and business details, providing a professional, ready-to-use solution.

How do I receive my purchase?

All templates are available for instant download following purchase. You'll receive access to your files immediately so you can start using them straight away.

Do you offer refunds on digital products?

Due to the nature of digital products and instant downloads, purchases are generally non-refundable. If you experience an issue with your order, please contact us and we'll be happy to assist.

How do I contact The Employment Shop?

You can contact us via our website contact form, email at hello@theemploymentshop.com.au or phone to discuss your HR, recruitment or template requirements.